{"id":2446,"date":"2026-02-24T14:15:01","date_gmt":"2026-02-24T14:15:01","guid":{"rendered":"https:\/\/www.wealthsolutions.com\/?page_id=2446"},"modified":"2026-02-24T14:25:57","modified_gmt":"2026-02-24T14:25:57","slug":"kundservice","status":"publish","type":"page","link":"https:\/\/www.wealthsolutions.com\/sv\/servicio-de-atencion-al-cliente\/","title":{"rendered":"Kundservice"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2446\" class=\"elementor elementor-2446\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-318ee00 background-overlay-ws e-flex e-con-boxed e-con e-parent\" data-id=\"318ee00\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;video&quot;,&quot;background_video_link&quot;:&quot;\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/Aerial-View-Of-Blue-Sea-Water-Surface-Texture30.mp4&quot;,&quot;background_play_on_mobile&quot;:&quot;yes&quot;,&quot;background_privacy_mode&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-background-video-container\">\n\t\t\t\t\t\t\t<video class=\"elementor-background-video-hosted\" role=\"presentation\" autoplay muted playsinline loop><\/video>\n\t\t\t\t\t<\/div>\t\t<div class=\"elementor-element elementor-element-638c514 elementor-widget elementor-widget-heading\" data-id=\"638c514\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Kundtj\u00e4nst<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c39381c e-flex e-con-boxed e-con e-parent\" data-id=\"c39381c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1316f8e elementor-widget elementor-widget-text-editor\" data-id=\"1316f8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h5>Kundtj\u00e4nst<\/h5><p><span style=\"font-weight: 400;\">I enlighet med best\u00e4mmelserna om transparens och kundskydd inom finansiella tj\u00e4nster tillhandah\u00e5ller Wealth Solutions sina kunder en kundtj\u00e4nst (CCS) som ansvarar f\u00f6r att hantera och l\u00f6sa klagom\u00e5l och anspr\u00e5k fr\u00e5n v\u00e5ra kunder.<\/span><\/p><h5>Genom brev<\/h5><p><span style=\"font-weight: 400;\">Wealth Solutions A.V. S.A.<\/span><\/p><p><span style=\"font-weight: 400;\">Avdelning f\u00f6r kundbearbetning.<\/span><\/p><p><span style=\"font-weight: 400;\">C\/ G\u00e9nova, 6 - 2\u00aa planta, 28004 Madrid, Spanien<\/span><\/p><p><span style=\"font-weight: 400;\">Spanien<\/span><\/p><h5>Via e-post<\/h5><p><span style=\"font-weight: 400;\">sac@wealthsolutions.com<\/span><\/p><p><span style=\"font-weight: 400;\">F\u00f6r mer information om hur kundombudsmannens tj\u00e4nst fungerar kan du l\u00e4sa v\u00e5ra regler f\u00f6r kundombudsmannen.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Kundtj\u00e4nstavdelningen kommer att svara dig inom h\u00f6gst tv\u00e5 m\u00e5nader fr\u00e5n det att vi har mottagit ditt klagom\u00e5l p\u00e5 n\u00e5got av de ovan n\u00e4mnda s\u00e4tten.<\/span><\/p><p><span style=\"font-weight: 400;\">Om du inte har f\u00e5tt n\u00e5got svar inom den angivna tiden eller om svaret inte \u00e4r tillfredsst\u00e4llande, kan du v\u00e4nda dig till klagom\u00e5lsavdelningen vid den nationella tillsynsmyndigheten f\u00f6r v\u00e4rdepappersmarknaden (CNMV).<\/span><\/p><p><span style=\"font-weight: 400;\">Blanketter f\u00f6r att g\u00f6ra detta finns nedan:<\/span><\/p><p><span style=\"font-weight: 400;\">Formul\u00e4r f\u00f6r inl\u00e4mnande av reklamationer\/klagom\u00e5l till CNMV<\/span><\/p><p><span style=\"font-weight: 400;\">Formul\u00e4r f\u00f6r att skicka in fr\u00e5gor till CNMV<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bc4bce3 e-flex e-con-boxed e-con e-parent\" data-id=\"bc4bce3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a110941 e-con-full hover-documentacion e-flex e-con e-child\" data-id=\"a110941\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-df40900 elementor-widget-mobile__width-initial elementor-widget elementor-widget-heading\" data-id=\"df40900\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">F\u00f6rordning om informationshantering<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cd98d2d elementor-mobile-align-center btn-documentacion elementor-widget elementor-widget-button\" data-id=\"cd98d2d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/wp-content\/uploads\/2026\/02\/SGP-Reglamento-de-Gestion-de-Informaciones.pdf\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"7\" height=\"16\" viewbox=\"0 0 7 16\" fill=\"none\"><path d=\"M0.402344 0.322266L6.30427 7.32227L0.402344 15.3485\" stroke=\"#17375E\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Nedladdningar<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1ec1af7 e-con-full hover-documentacion e-flex e-con e-child\" data-id=\"1ec1af7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c907a95 elementor-widget-mobile__width-initial elementor-widget elementor-widget-heading\" data-id=\"c907a95\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Formul\u00e4r f\u00f6r inl\u00e4mnande av reklamationer\/klagom\u00e5l till CNMV<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce29859 elementor-mobile-align-center btn-documentacion elementor-widget elementor-widget-button\" data-id=\"ce29859\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/wp-content\/uploads\/2026\/02\/formulario_reclamaciones_quejas_CNMV.pdf\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"7\" height=\"16\" viewbox=\"0 0 7 16\" fill=\"none\"><path d=\"M0.402344 0.322266L6.30427 7.32227L0.402344 15.3485\" stroke=\"#17375E\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Nedladdningar<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9b8b9c6 e-con-full hover-documentacion e-flex e-con e-child\" data-id=\"9b8b9c6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8f86e69 elementor-widget-mobile__width-initial elementor-widget elementor-widget-heading\" data-id=\"8f86e69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Formul\u00e4r f\u00f6r att skicka in fr\u00e5gor till CNMV<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c15ebc2 elementor-mobile-align-center btn-documentacion elementor-widget elementor-widget-button\" data-id=\"c15ebc2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/wp-content\/uploads\/2026\/02\/formulario_presentacion_consultas_CNMV.pdf\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"7\" height=\"16\" viewbox=\"0 0 7 16\" fill=\"none\"><path d=\"M0.402344 0.322266L6.30427 7.32227L0.402344 15.3485\" stroke=\"#17375E\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Nedladdningar<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Servicio de Atenci\u00f3n al Cliente Servicio de Atenci\u00f3n al Cliente De acuerdo con la normativa sobre transparencia y protecci\u00f3n del cliente de servicios financieros, Wealth Solutions pone a disposici\u00f3n de sus clientes un Servicio de Atenci\u00f3n al Cliente (SAC) encargado de atender y resolver las quejas y reclamaciones de nuestros clientes. Por carta Wealth Solutions [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2446","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Servicio de atenci\u00f3n al cliente - Wealth Solutions<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.wealthsolutions.com\/sv\/kundservice\/\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Servicio de atenci\u00f3n al cliente - Wealth Solutions\" \/>\n<meta property=\"og:description\" content=\"Servicio de Atenci\u00f3n al Cliente Servicio de Atenci\u00f3n al Cliente De acuerdo con la normativa sobre transparencia y protecci\u00f3n del cliente de servicios financieros, Wealth Solutions pone a disposici\u00f3n de sus clientes un Servicio de Atenci\u00f3n al Cliente (SAC) encargado de atender y resolver las quejas y reclamaciones de nuestros clientes. 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