Customer Service

In accordance with regulations on transparency and customer protection in financial services, Wealth Solutions provides its clients with a Customer Service Department (SAC) responsible for attending to and resolving our clients' complaints and claims.

By letter

Wealth Solutions A.V. S.A.

Customer Department of Defense.

Génova Street, 6 – 2nd floor, 28004 Madrid, Spain

Spain

By email

sac@wealthsolutions.com

For more information on how the Customer Defense Service works, you can consult our Customer Defense Regulations. 

Customer Service will respond to you within a maximum of two months from the receipt of your complaint through any of the indicated channels.

If you do not receive a response within the specified period, or if the response is unsatisfactory, you may contact the Complaints Service of the National Securities Market Commission.

Below, we provide you with the forms to do so:

Complaint/Claim Submission Form to the CNMV

Form for submitting inquiries to the CNMV